Momentum group invites unemployed individuals who meet all the necessary criteria to apply for their Internship programme
Momentum Group’s Digital Learning Team is recruiting for a Learning Technology intern to support with the implementation of interactive, digital-first learning experiences and providing user support to the business across all learning platforms, including uploading and managing of courses and users, compiling learning reports and researching new tools and platforms.
Responsibilities:
- Assist the Learning Technology, IT and HC Tech teams to maintain, manage and implement all Group-wide digital learning systems.
- Support with conducting quality assurance and user acceptance testing on all courses and content across the platforms, and regularly test and review as required.
- Enroll and onboard new users and support business units to manage users and access across platforms.
- Compile and share learning reports on user enrollments, engagement, course completion and adoption across learning systems as requested.
- Assist the team to provide platform training to all users as requested, develop support materials and maintain policies, guidelines, tools and processing documents as it relates to learning systems across the Group.
- Support the team to respond to user queries by troubleshooting issues and researching potential solutions to bug fixes across the various learning environments.
- Receive, respond to, and track user support requests across the business.
- Analyse and identify ways to improve the learning user experience for all users of learning systems across the Group, including researching, sharing and implementing digital learning best practice trends, tools and processes. Ensure transparent, consistent communication with team and stakeholders.
Requirements
- A completed degree or diploma
- Interest in working with Learning Management Systems and digital learning content.
- Basic knowledge of Microsoft Office 365 (Word, Excel, PowerPoint, MS Teams, Outlook).
- Strong attention to detail and accurate data capturing skills.
- Passion for technology and learning.
- Comfortable working remotely and with the full 0365 suite.
Advantageous
- Exposure to implementing enterprise-wide learning systems advantageous.
- Experience providing 1st line end user support to a wide range of learners advantageous.
- Experience with PowerBl or other business intelligence tools advantageous.
How to Apply
Click here to apply online for the Momentum Internship Programme 2025
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