Standard Bank invites unemployed suitable candidates to apply for their call centre Learnership programme 2025
Standard Bank Call Centre Learnership 2025 – Kickstart Your Banking Career
Are you a recent graduate looking for a way to launch your career in banking? The Standard Bank Call Centre Learnership Programme 2025 is the perfect stepping stone for South African youth eager to gain hands-on experience in the financial services industry.
This 12-month learnership is specifically designed for individuals who have completed an undergraduate qualification and want to gain practical exposure in a dynamic call centre environment. If you’re between the ages of 18 and 30 and passionate about building a future in banking, this opportunity is for you.
What Is the Standard Bank Call Centre Learnership?
The Standard Bank Learnership Programme provides a unique opportunity to blend academic learning with real-world work experience. As a learner, you will be trained within the Voice Branch (Call Centre), learning how to serve clients, resolve queries, and understand the inner workings of a major financial institution.
This programme is structured to help you develop essential workplace skills while gaining industry knowledge that aligns with South Africa’s banking standards and regulatory frameworks.
Key Benefits of the 2025 Learnership
During the learnership, you will receive on-the-job training and practical experience in:
- Understanding the full Voice Branch value chain (call centre operations)
- Developing excellent communication and customer service skills
- Learning how to analyse and process client information
- Gaining insight into the financial sector and compliance regulations
- Handling and resolving customer inquiries and complaints
- Strengthening professional relationship-building skills
- Mastering email and telephone etiquette
- Ensuring timely and professional communication in all interactions
Learnership Requirements
To be eligible for the Standard Bank Call Centre Learnership 2025, applicants must meet the following minimum criteria:
- Must have completed an undergraduate qualification (e.g., diploma or degree)
- Be a South African citizen
- Aged between 18 and 30
- Be fluent in English
- Must be computer literate
- Not be working at the time of application
- Not currently studying at any institution
- Must not be participating in any other learnership or internship programme
SEE ALSO: Busamed Private Hospital Learnerships 2025
Why Choose a Career in Banking Through This Learnership?
Joining the Standard Bank Learnership Programme provides you with:
- A chance to gain practical work experience in one of South Africa’s top financial institutions
- Exposure to client service strategies, banking systems, and compliance processes
- Professional growth opportunities within the banking industry
- A competitive edge in the job market with real call centre training and experience
How to Apply
Click here to apply online for the Standard Bank Call Centre Learnerships programme 2025