Avusa Learnerships Programme 2021

About the Avusa Learnerships Programme

The Avusa Learnerships Programme form part of the Government National Skills Development, this program aims at creating employment and also to combat poverty. This Program is offered to individuals every year by the Avusa Media Division of Times. These learnerships are offered under the auspices of the Sector Education and Training Authority (SETA) for the relevant industry.


The Times Media Group offer a 12-month training internship in journalism programme for individuals who have graduated as well as a Contact Centre Learnership.

Contact Centre Learnerships are open to all individuals who have the important qualifications needed to study for the Further Education and Training (FET) Certificate in Contact Centre Operations, NQF Level 4. Individuals who with disabilities are also advised to apply for this program .

The learnership consists of both practical and theoretical and training in a call-center environment. As a trainee, you will be taught how to do this via correction and human development in a humane, secure and safe detention or under community-based correctional supervision.

This Contact Centre Learnership will give you the opportunity to learn the skills required to work in a call-center as well as obtain intimate knowledge as to the required behavior, respect, and attitude that is needed in any workplace. This combination will make it easier for you to get employment in the future.

Individuals will earn a stipend for the duration of the learnership.


There are particular requirements for being accepted into The Avusa Learnership:

Basic Qualifications

  • You must be in possession of a Standard 10/Grade 12 Certificate; or
  • Be in possession of a Further Education and Training Certificate NQF (Level 4); or
  • Have successfully completed the National Certificate in Vocational Studies (NQF Level 4)
  • Good communication skills
  • Basic computer skills
  • Average typing skills

Additional Requirements

  • Individuals must be a South African citizen
  • Individuals must be between the ages of 16 and 30 years
  • Individuals must be motivated and detail-oriented

Individuals who meet the stipulated requirements and also add value to the diversity of Times Media will be given a fair preference. 


Application Process

Individuals who would like to apply for the Contact Centre Operations Learnership must complete the application form in their own handwriting. 

They can get the forms through Times Media website. Individuals need to make sure that they sign application forms themselves no one should do that on behalf of another individual. This form should be submitted with the copies of Identity Document which are certified and are less 3 months since the certification. If disabled, include a disability confirmation letter from the doctor/clinic/hospital

Please Note:

Individuals must be aware that application forms submitted late or unsigned will not be considered. 

Photocopied forms will not be considered
If your application is shortlisted you will be invited to a panel interview.

Remember that during your workplace training you will be paying for your own accommodation, transport, and meal costs. It is therefore advisable that you apply for a learnership in the Region or Management Area closest to where you live.

Closing dates
This Learnership program usually closes around October every year. It is highly recommended that you keep checking on the Times Media website whether the learnership is open for applications yet.