Capitec bank invites unemployed individuals who meet all the necessary qualifications to apply for the ATM assistants position
Capitec Bank ATM assistants are typically employees who are responsible for overseeing the operation of ATMs,ensuring that they are functioning properly and providing excellent customer service. Their duties may include:
- ATM maintenance: Checking the ATM for any faults or malfunctions and taking necessary steps to resolve them.
- Cash replenishment: Ensuring that ATMs have sufficient cash to meet customer demand.
- Customer assistance: Helping customers with ATM transactions and resolving any issues they may encounter.
- Security: Monitoring the ATM area for suspicious activity and taking appropriate security measures.
ATM assistants play a crucial role in ensuring that Capitec Bank’s ATMs provide a convenient and reliable service to customers.
- To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting.
Experience:
- Minimum:No experience required but individual needs to hold a Grade 12 National Certificate
- Ideal:Some client service experience within a retail/ financial/ banking environment
Qualifications (Minimum):
- Grade 12 National Certificate / Vocational
- Ideal or Preferred
- Basic calculations
- How to engage with people
- Clarity and understanding of own aspirations, being ambitious and keen to learn.
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Ideal:
- Knowledge of bank branch environments
- Knowledge of Capitec Bank products and business processes (internal)
Skills:
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
Conditions of Employment:
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system
How to Apply
Click here to apply online for the Capitec bank ATM assistants position