Clicks Group invites unemployed individuals who meet all the necessary criteria to apply for the administrative assistant position
To plan, direct and co-ordinate the administrative activities and resolve queries for the Clicks Direct Medicines professional call centre on a daily basis
Job Objectives:
- To collate, route and store all correspondence received and ensure distribution to relevant department/person.
- To ensure that queries raised from within CDM and Clicks pharmacies are resolved timeously with the appropriate feedback
- To monitor and distribute reports to Supervisors on a daily basis
- To monitor relevant dashboards to ensure that SLA’s are met and patients deliveries are on time
- To liaise with couriers for delivery follow up
- To manage the to-follow process
Minimum requirements
- National Senior Certificate (Matric/Grade 12)
- One year within secretarial /admin position
- Business Process experience
Skills and Competencies
- Organisational skills
- Administrative skills
- Customer service (internal)
- Communication skills
- Problem solving skills
- Analysing
- Deciding and Initiating Action
- Adhering to Principles and Values
- Persuading and Influencing
- Working with People
How to Apply
Clicks group here to apply online for the clicks administrative assistant position