About the Call Centre Learnerships Programme
Call Centre Learnerships are basically for individuals who are well spoken, that’s the most primary characteristic they need within this industry. It is all about reaching and touching people without face to face confrontations. In this field individuals are very much passionate about taking to others and also find a unique way of doing so.
Companies Providing Call Center Learnerships
There are many companies that offer call center learnerships. Individuals can learn more about these companies via their learnership programs:
Companies that individuals may take into account include the following and more:
- Clicks
- Avusa
- Metropolitan
- Bayport
- Truworths
- Active Technologies
- Bankseta
- Nedbank
- Merseta
Call Center Learnerships
There is many different businesses and organizations that make use of this field and career options include the following and more:
- Sales Manager
- Technical Support
- Customer Service
- Call Centre Operation
- Call Centre Manager
- Corporate Communications
Requirements
Individuals who are keen in applying for call center learnerships must adhere to the requirements as stipulated by the company offering the learnership. Most companies offering learnerships within South Africa have basic requirements that are similar, however , some may also have other requirements.
Basic requirements can include the following:
- All individuals must be a permanent citizen of South Africa
- Individuals must have a valid Matric certificate
- Individual must be computer literate
- Individuals must be skilled in English
- Individuals must have an outgoing and open personality
- Individuals must love working with people
- All individuals must have excellent communication skills and telephone manner
- Individuals must work well independently and as part of a team
- Individuals must be problem solvers and can think outside of the box
Application process
Most companies prefer online applications however some companies still prefer paper form applications. The procedure on how to apply will depend on the company you are applying to. Individuals must make sure that they fill all sections on the application form otherwise it will not be considered. Applications must be accompanied by the certified copies and other relevant documents.
Closing Date
It is highly recommended that individuals who are interested to participate in this program should browse through companies’ websites for recent updates. The closing dates differ because of companies offering this Learnership program. Individuals should avoid late submissions.